Custom calls and requests

Custom Voice and Call and Chat Workflows

Custom AI call and chat tools for business tasks that need special steps or connections to your software.

We build custom voice and chat tools that work with your business software and processes. A project may connect several tools and include staff review. We agree on the work and price after learning what your team needs.

Customer requests that need special questions or stepsCollect information from staff by voiceHelp staff follow a detailed process
Custom Voice Intake fit
01 / 04

Customer requests that need special questions or steps. Collect information from staff by voice. Help staff follow a detailed process

What you receive
02 / 04

Plan the calls and questions the tool will handle. Agree which tasks the AI can handle. Decide when the AI should pass a call to staff

How we build it
03 / 04

Plan how customer requests will be handled. Agree which steps the AI can take and which need a person. Build the steps your team approved

Scope and support
04 / 04

We agree the scope and support arrangements before work begins.

Deliverables

What your project includes.

Before work begins, we agree what will be built, which tools are included, who will review the results, and how we will hand it over.

Deliverables

Plan the calls and questions the tool will handle
Agree which tasks the AI can handle
Decide when the AI should pass a call to staff
A way for staff to review call transcripts
A staff work list for calls needing follow-up
Tests before the tool goes live

Custom Workflow pricing. We confirm what is included after discussing your project.

Process

Built around your daily work.

We confirm the scope, build and connect the agreed tools, and review the result with your team before launch.

We agree which calls the AI can handle, test what it says, and give staff a way to review its work.

Process

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Talk with us about your business.

Ask us about Custom Voice Intake. We will talk through your needs, the tools you use, and what the project would include.