Last Updated May 20, 2026
Information we may collect
Life Tap Labs may collect what you choose to send through the website, such as your name, email address, business name, website, phone number, industry, service area, assessment answers, messages, and other details about your business.
The site may also collect technical details, such as your browser and device, dates and times, how you reached the site, which pages you visit, security and spam-prevention signals, and error logs that help keep the site working.
Do not send passwords, health information, regulated data, or other highly sensitive details through a public website form unless they are needed for your inquiry.
How we may use submitted information
Life Tap Labs may use what you submit to reply, decide whether its services fit, prepare suggestions, understand your project, and consider whether an AI Voice Agent, Business Website + Booking, custom Workflow, or another next step may suit your needs.
Contact form messages may pass through the site's email provider and arrive in Life Tap Labs inboxes. Details may appear in email logs, inboxes, and ordinary follow-up records.
Information may also be used to improve the assessment and its questions, understand common AI needs, block spam, protect the site, keep business records, and follow up about your inquiry.
If you choose to use the AI Business Assessment, the business details and answers you enter are sent to OpenAI through its API to generate follow-up questions and an advisory recommendation. The assessment does not inspect your website or verify your tools. Your assessment answers are carried to a service request in your browser only if you choose to continue and submit that request.
If you choose spoken intake, your browser streams microphone audio to OpenAI during the live conversation so the assistant can respond and produce a transcript. Life Tap Labs does not make an audio recording. You can review and edit the transcript in your browser before using it in the assessment; it reaches our team only if you then submit a service request. OpenAI processes the live conversation under its own data-handling terms.
What we do not do
Life Tap Labs does not sell submitted business information as a general business practice. It does not publish identifiable assessment answers, contact messages, workflow details, or other submitted materials as marketing proof without permission.
Sending information through the website does not make it public or give Life Tap Labs permission to use your identifiable business details as a testimonial, case study, or endorsement.
- Submitted materials are not sold as a mailing list or data product.
- Identifiable submissions are not published as case-study material without permission.
- Assessment answers are not treated as a public testimonial or endorsement.
- We do not promise to keep your submissions forever.
How we store and keep information
Submitted information may be kept in business systems, inboxes, notes, logs, or other records used to follow up, prepare suggestions, improve the assessment, and plan services.
Life Tap Labs may keep records to understand a past inquiry, continue a conversation, keep ordinary business records, protect the site, or answer questions about what was sent and how it responded.
To ask to see, correct, or delete information, use the contact options on our contact page. Life Tap Labs may need to keep some records for business, security, disputes, taxes, or legal reasons, but will review requests in good faith.
Security and service providers
Life Tap Labs may use other companies to host the site, deliver email, block spam, run forms and scheduling, measure site use, and support business operations. These companies may handle information as needed to provide those services.
Websites, email, forms, and storage are never perfectly secure. Life Tap Labs takes reasonable care with information sent through the public site. Use your judgment about what you share.
What this policy covers and when it changes
This policy covers the public Life Tap Labs website and its usual ways to contact the company. It is not a separate agreement about handling a business's data, a custom confidentiality agreement, or a replacement for a later written contract.
Life Tap Labs may update this policy when the site, assessment, or services change. If you continue using the site after an update, the revised policy applies going forward.
Send questions about this policy through the usual contact options.