Voice Agent use case

Human-Reviewed Voice Agent.

AI phone answering for businesses that want routine calls handled and unusual requests sent to staff for review.

A natural, human-like AI voice agent answers routine questions and collects customer details. It passes custom quotes, unusual requests, or sensitive calls to staff with a call summary.

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Medspas, auto repair shops, remodelers, event businesses, and service companies with different types of callsBusinesses with both routine calls and sensitive or unusual requestsTeams that need a deposit, staff review, or a custom quote for some requests
Reviewed Voice Agent fit
01 / 04

Medspas, auto repair shops, remodelers, event businesses, and service companies with different types of calls. Businesses with both routine calls and sensitive or unusual requests. Teams that need a deposit, staff review, or a custom quote for some requests

What you receive
02 / 04

Different steps for routine and unusual requests. Deposit and review triggers. When staff should schedule or call back

How we build it
03 / 04

List the common types of calls. Agree which calls the AI can handle. Agree which calls staff should review or handle

Scope and support
04 / 04

Your calls only need routine answering, such as taking a message or appointment request.

Deliverables

What your project includes.

Before work begins, we agree what will be built, which tools are included, who will review the results, and how we will hand it over.

Deliverables

Different steps for routine and unusual requests
Deposit and review triggers
When staff should schedule or call back
Guidance for routine calls and sensitive or unusual requests
A way for staff to see what the AI handled and which calls it passed along

Starter starts at $250/month plus $999 setup, with 500 voice minutes/month. Growth starts at $500/month plus $2,500 setup, with 1,000 voice minutes/month. Multi-Location starts at $350/location/month plus $4,500 setup, with a 2-location minimum and 1,000 voice minutes per location/month. Final setup and monthly prices depend on agreed call flows, languages, tool connections, volume and support. Multi-Location starts at $4,500 setup for up to 3 locations using shared rules. An added location starts at $500 setup plus $350/month and adds 1,000 minutes to the shared monthly total. Separate call designs, languages, and integrations affect the written proposal. Extra AI voice minutes cost $0.35/minute (35 cents). On Multi-Location plans, extra-minute charges start only when your account uses all its shared monthly minutes. Phone service, text messages, email, and other software fees are charged separately at the provider's rates. Unused voice minutes do not carry into the next month. Each plan includes a monthly amount of time for small changes you request after the initial setup period. Building the agreed system, checking it before launch, watching calls and making adjustments during onboarding, and fixing faults in the agreed work do not use up that time. Unused change time does not carry into the next month. Plan for the first delivery about two weeks after we start, once we have the business details and access we need. Then we spend two weeks watching how calls go and making adjustments. Both stages are included in setup. Live calls start after we check the system and you approve it. We agree the timing for your project before work begins.

Process

Built around your daily work.

We confirm the scope, build and connect the agreed tools, and review the result with your team before launch.

The agent handles routine questions and passes unusual requests to your staff.

Process

May Not Fit

When another step may fit better.

We review how your team works and the tools involved to see whether this service fits your needs.

Voice Agent use case01 / 02

01

Boundary 01

Your calls only need routine answering, such as taking a message or appointment request.

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Frequently asked questions

Answers before you get started.

Learn what is included, how your team stays involved, and what to expect.

When should staff review an AI-handled call?

Some calls are straightforward; others need a quote, deposit, or staff decision. This setup handles routine requests and passes the rest to your team.

Can customers book both free and paid appointments?

Yes. For example, routine questions could be handled one way and requests that need a quote or staff approval another way.

Start Here

Talk with us about your business.

Ask us about Reviewed Voice Agent. We will talk through your needs, the tools you use, and what the project would include.

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